Refund Policy for our Products
Welcome to Logikoof.com!
Thank you for choosing Logikoof Technologies for your product needs. We strive to provide high-quality digital products and excellent customer service. However, we understand that there may be situations where a refund is necessary. Please read our refund policy carefully before making a purchase.
1. Refund Eligibility
- 1.1We offer refunds on digital products only within 10 days of the purchase date.
1.2- To be eligible for a refund, the following conditions must be met
- The request for a refund must be made within the specified refund period.
- The product must have a defect or technical issue that prevents its proper functioning.
- The issue preventing the use of the product is reported to our customer support team and cannot be resolved within a reasonable time frame.
2- Refunds will not be provided for the following reasons:
- Customer's change of mind or dissatisfaction with the product.
- Lack of expertise or knowledge to use the product effectively.
- Compatibility issues that were clearly stated in the product description.
3- Requesting a Refund
- To request a refund, please contact our customer support team at info@logikoof.com within the specified refund period.
3.1. Provide the following information when requesting a refund:
- Your name and contact information.
- Order number and date of purchase.
- Detailed information about the issue you're facing with the digital product.
- Any relevant screenshots or documentation to support your claim.
4- Refund Process
- Once your refund request is received, we will review your case and determine whether you are eligible for a refund.
- If your request is approved, we will process the refund within 4-5 business days using the original payment method used for the purchase.
- If your request is denied, we will provide you with a clear explanation of the reason for denial.
Contact Information
If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact our customer support team at [info@logikoof.com].